As a part of the Government of Alberta’s Red Tape Reduction Initiative, we are cutting red tape by one-third by 2023. This will reduce administrative costs, speed up our public processes, and make your life easier.
Removing unnecessary red tape from our processes and public forms will save time, money, and resources while making sure we are meeting all regulatory and legislated requirements.
The Special Areas Board is an agency of the Province of Alberta, sometimes called a crown agency. That means we are participating in the Provincial Red Tape Reduction program to reduce red tape requirements by one-third by March 2023.
|Date||Red Tape Reduction Target|
|March 30, 2020||5%|
|March 30, 2021||12%|
|March 30, 2022||20%|
|March 30, 2023||33%|
A red tape (or regulatory) requirement is any action a ratepayers, business, or organization must take to access Special Areas Board services or programs, to carry out business in our municipality, or pursue legislated privileges. These can exist in statutes, regulations, policies, and public forms.
Our baseline count was 2,567 red tape requirements.
As a part of the Provincial Red Tape Reduction program, Special Areas conducted a baseline count as of May 1, 2019 in early 2020. We identified all public facing forms and policy requirements, and counted all the pieces of information (or red tape requirements) we required to access programs or services. The resulting number is the key benchmark we are using to measure our performance against.
Our approach to cutting red tape is to critically evaluate each public facing form and policy to make sure the information we are requesting on it is actually needed. If the information is not required, we are then eliminating it. We are also making sure the forms and documents you get from us are consistent, professional, and make sense.
The new Contact Information form is available on the Special Areas website so ratepayers can update their own information. Changes to information provided by ratepayers (once verified) will then update into all Special Areas Board internal systems, improving our overall efficiency and cutting down on administrative red tape.
Special Areas Board was using two different forms for requesting a pump rental: one for large pumps, and one for small pumps. Taken together, these two forms had 52 Red Tape Requirements ratepayers were having to provide information on.
These two forms were consolidated into a simple Pump Rental Application form which has only 12 Red Tape Requirements. This represents a 77% reduction in Red Tape Requirements.
The new form is much simpler and reduces the amount of information ratepayers are asked to provide, saving time and cutting down unnecessary administrative processes.
The Tax Roll Update form (which had nine Red Tape Requirements) was streamlined to reduce the amount of information we require and moved online. It was reformatted so it is easier to use, and Red Tape Requirements were reduced to six (a 33% reduction).
Special Areas Board was using three different application forms (for a total of 95 Red Tape Requirements) for leases:
The different application forms were asking for similar information, but added significant red tape to ratepayers who were having to fill out multiple applications.
The new Lease Renewal Application has consolidated the three different forms into a single, easy-to-use form for all lease renewal applications. This has reduced Red Tape Requirements from 95 to 18, an 81% reduction in red tape. The new form makes it easier for ratepayers to do business with the Special Areas, improves the efficiency of our internal processes, and cuts down on administrative red tape.