Cancellations before check-in: Cancellations can be done online or by telephone. You will be charged a fee of $8.00 plus GST to cancel. The original $12.00 plus GST reservation fee is non-refundable. A reservation can be cancelled before you check-in to the campground, subject to the following:
Please refer to the individual campground pages for their cancellation policies. Otherwise, the standard cancellation policies apply.
If you cancel your reservation prior to 02:00 p.m. on your day of arrival, you will get a full refund for all the camping fees you paid when you made your reservation. The original $12.00 plus GST reservation service fee will be retained, and in addition, you will be charged a cancellation fee of $8.00 plus GST for this transaction.
Cancellations made after 02:00 p.m. on your scheduled day of arrival and before 02:00 p.m. on the following day will result in you losing the fees paid for one night of camping. You will be refunded the fees paid for the rest of your stay. The original $12.00 plus GST reservation service fee would be retained, and in addition, you will be charged a cancellation fee of $8.00 plus GST for this transaction.
