Update on Special Areas Response (COVID-19) – Special Areas Board

Update on Special Areas Response (COVID-19)

A quick update on how we are responding to the COVID-19 situation at the Special Areas Board.

Our focus right now is protecting and maintaining the critical core services residents and ratepayers rely on. We have activated our pandemic business continuity team and continue to actively monitor and respond to the evolving situation.

At this time, there are no changes to service levels and our district offices remain open to the public. We encourage everyone to use social distancing practices like maintaining significant distance between individuals when visiting our offices.

Most importantly - if you feel sick, stay home.

This means even if it is just a cough or just a sore throat. If you feel ill – at all – stay home. We will be happy to help you over the phone or through email. To learn more about COVID-19, or some of the simple things you can do to reduce the spread at www.alberta.ca/COVID19.

We are still open for business, but we have made some major changes in the last 72 hours to how we are operating. We are using proven strategies to reduce the risk of exposure and disrupt chains of transmission including:
- Significantly increasing the number of staff working from home or remotely.
- Using split shifts to reduce the potential for spread of the virus in our workforce.
- Increasing the frequency and intensity of cleaning in our workplaces.
- Using hand-hygiene stations in all public access points to reduce risk of transmission.

These are just a few of the ways we are changing how we do business to protect the core services you rely on us to keep providing.

Stay healthy and keep taking care of each other.